Administrative Assistant

Administrative Assistant

The Administrative Assistant position provides support and assistance to their team, ensuring clients are well served. This position receives work directly from the Account Manager.

Essential duties are those that an individual must be able to perform with or without reasonable accommodation.

Job responsibilities will include but may not be limited to:

  • Answer Phones
  • Transfer incoming calls to team members
  • Answer client questions
  • Incoming Mail & Daily Deposits
  • Process incoming mail daily
  • Make online deposits of customer checks
  • Process Certificates of Insurance
  • Process daily certificates
  • Process renewal certificates
  • Endorsement Processing
  • Submit endorsement requests to insurance company
  • Process endorsement transactions
  • Issue auto ID cards
  • Billing and Cancellation Issues
  • Follow up on cancellation notices issued by companies/finance companies
  • Answer insured’s agency billing questions
  • Answer direct billing questions

Administrative Assistant Job Requirements:

Required Education:
High School or Equivalent

Job Type:
Full-time Availability

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